Welcome to Shovi Home Decor. These Terms and Conditions (“Terms”) govern your access to and use of the website www.shovi.in and our products and services offered through it. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following terms. Please read them carefully.
1. General Information
- Shovi Home Decor (“we,” “us,” or “our”) is the owner and operator of www.shovi.in.
- Our platform offers premium luxury scented candles and related home decor products.
- These Terms apply to all users of the site, including browsers, vendors, customers, and merchants.
2. Product Information
- We strive to ensure that all product descriptions, prices, images, and details are accurate. However, we do not warrant that product descriptions or other content is error-free or complete.
- Colors of candles and packaging may slightly vary depending on screen settings and lighting conditions.
- All products are handmade and may have minor variations in design or scent strength.
3. Orders & Payments
- By placing an order, you agree that all information provided is accurate and complete.
- All prices listed are in INR and inclusive of applicable taxes unless stated otherwise.
- We accept payments through secure payment gateways. By submitting payment, you confirm that you are authorized to use the payment method.
4. Shipping & Delivery
- Orders are usually processed within 1-3 business days.
- Delivery times may vary based on location and courier service. Estimated shipping time is 3–7 business days across India.
- We are not responsible for delays caused by courier companies or unforeseen circumstances (e.g., natural disasters, strikes).
5. Returns & Refunds
- Due to the nature of our products, we do not accept returns or exchanges unless the item received is damaged or incorrect.
- Any claims for damaged, defective, or wrong products must be made within 48 hours of delivery with photographic evidence.
- Once approved, a replacement or refund will be initiated.
- For more details, refer to our Refund & Return Policy page.
6. Intellectual Property
- All content on the website, including logos, images, graphics, and product names, are the intellectual property of Shovi Home Decor and are protected under copyright and trademark laws.
- No content may be copied, reproduced, or used without prior written permission.
7. User Conduct
- You agree not to use our website for any unlawful purpose.
- You must not transmit any malware, viruses, or any code of a destructive nature.
- Misuse of the website, including spamming, hacking, or fraudulent activity, may lead to legal action.
8. Privacy Policy
- Your personal information is handled according to our Privacy Policy, which outlines how we collect, use, and protect your data.
- By using our site, you consent to our use of cookies and other data collection methods.
9. Limitation of Liability
- Shovi Home Decor shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- We do not guarantee uninterrupted, error-free service or that defects will be corrected.
10. Changes to Terms
- We reserve the right to modify these Terms at any time without prior notice.
- Changes will be effective immediately upon posting on the website. Continued use of the website after changes implies your acceptance.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
12. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
📧 Email: support@shovi.in
📞 Phone: +91-7303036007
🌐 Website: www.shovi.in